Experienced Staff = Quality Service
EWD Solutions (the d.b.a. for Electro-Wise Dallas, Inc.) has been servicing customers in the electronics assembly and repair industry for nearly 28 years. The EWD team consists of industry experienced customer service orientated professionals. Our goal is to build and maintain customer relationships through customer service, while being a resource for cost effective solutions. If you have questions about the application of a specific item or need assistance to locate an item, our experienced staff is willing and capable of assisting you.
Quality Products = Cost Effective Solutions
EWD Solutions has teamed with brand-name manufacturers that are time tested suppliers and innovators of quality products aimed at providing cost effective solutions and benefits. EWD offers similar products by multiple manufacturers to provide a variety of cost effective solutions. These manufacturers provide technical assistance as needed and stand behind their products with warranties. Products designated "EWD Solutions" are brand name products offered at economy prices as a result our purchasing effectiveness with specific manufacturers.
100% Product Satisfaction Guarantee = Customer Satisfaction
Our goal is to build customer relationships. Your ongoing satisfaction is more important than a one-time sale. If you're not 100% satisfied with your purchase, we will replace the item or provide credit for the full purchase amount if the item is returned in re-sellable condition within 30 days of the receipt date. If the reason for the dissatisfaction is due to us, we'll even credit the freight.
On Line Accounts = Anytime Convenience
EWD Solutions can provide a secure customer specific on line account that provides a customer with the ability to lock in negotiated or contract prices, place orders, check order status, get tracking numbers, see real time inventory, manage ship-to locations, view history, request quotes, manage AP and more.
