We want you to be 100% satisfied with your purchases. To return or exchange a product within 30 days of purchase, please call Customer Service at 1-866-547-2470 for the correct return address for your area and a Return Material Authorization Number (RMA#). Packages without RMA#'s clearly and visibly marked on the outside of the package may be refused. All returns must be shipped prepaid, in manufacturer's original packaging, in resalable condition, and are subject to inspection for damage or misuse prior to issuance of a credit. Most chemicals and many special ordered products are not returnable. Returns may be subject to a restocking charge. This policy may be altered for special circumstances.

Note: Charges for calibration services are not refundable. In no event shall EWD Solutions be liable for any claim for incidental or consequential damage arising out of or in connection, manufacture, delivery or use of any product offered in this catalog or by other means.