*Items that are currently not in stock will normally ship within 2 - 3 weeks from time of processing the order.
All shipments are F.O.B. origin/shipping point. Some items will be drop shipped F.O.B. from the manufacturer and are subject to their freight terms. We ship the most economical method, generally UPS and pre-pay and add shipping charges. In stock orders received by 2:30 P.M. CST we will ship same day.
Products considered hazardous for shipping will require special packaging,
handling, and additional shipping charges. A $25 Hazardous Shipping fee
will not be reflected in your Shopping Cart Total but
will be reflected on your invoice. Hazardous Fee's are per package: 1-4
gallon containers = 1 package / 5 gallon container = 1 package.
We take great care in filling, checking, and packing your order. On rare occasions, a package may be damaged or lost in transit; If your shipment arrives damaged, please contact us for assistance in filing a claim within 5 business days of receipt. If your shipment arrives with a shortage or an error, please contact us within 5 business days of receipt to amend. You may call us at 866-547-2470, or email us at sales@ewdsolutions.com to report any problems.
Products that must be kept cold will require special packaging and Overnight
shipping. A $5 Ice Pack Shipping fee Per box will not be reflected in your Shopping Cart Total but will be reflected on your invoice.
Here at EWD
Solutions we are committed to the Green effort, therefore we will reuse shipping boxes and packing material when ever possible.